Thursday, August 14, 2003

APPLE HAS TO PAY BACK A PIECE OF THE PIE
Class action settlement sparked by "thinking different" about tech support

ZDNET reports that APPLE has reached tentative settlement in a class-action lawsuit that alleged the company had failed to fully support Mac OS X on some G3-based Macs.

"The (class action) lawsuit claimed that Apple had promised that OS X would be "fully optimized" to run on all G3 machines but charged that such optimization was not done. As a result of failing to write the necessary drivers, the suit said, performance on older G3s was degraded "so severely that OS X is rendered an unrealistic option," stated the ZDNET report.

G3 users who are completely dissatisfied with Mac OS X, can return it for a full refund or keep it and get (a $25) coupon to use on future Apple products the won't support.

The settlement applies to MAC users who bought early iMacs (Bondi Blue and fruit-colored models) and older iBooks; the first PowerBook G3 models released (through the one that had a bronze keyboard); the first three Power Mac G3 models; and the Power Mac G3 all-in-one, introduced in April 1998.

To be eligible, people must own or have owned one of those machines and purchased Mac OS X for that computer on or before May 15, 2003.


MEMO TO STEVE JOBS:

Webster's defines "support" as:
(3c) to provide with substantiation
(4a) to hold up or serve as a foundation or prop for
(6) to keep (something) going

I'd listen to him, Steve, Webster was a pretty smart guy.

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